A new opportunity has arisen for a self-motivated and reliable individual, with a genuine passion for customer service. If you are career-driven with proven claims experience, this role would suit you! We are looking for individuals for an International (United Kingdom) claims process. Candidates who are Freshers/Recent graduates or have relevant experience can apply.
Job Role:
- International voice – Non-Technical (United Kingdom)
- Ensuring a fair settlement and good customer service
- Liaising with the claimant and advising them on any issues that arise
- Handle a high volume of inbound and outbound customer service calls
- Working towards and exceeding KPI’s set on a daily basis
- Handle constructive objections politely and efficiently
- Ensure the correct processes and procedures are followed in a regulated environment